Legal
Privacy Policy
Last updated: January 2025
QuickFits ("we", "us", "our") is committed to protecting your privacy. This policy explains what personal data we collect, how we use it, and your rights as a UK resident under the UK General Data Protection Regulation (UK GDPR). By using our website, you agree to the terms of this policy.
Information We Collect
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Name, email address, phone number, and delivery address when you place an order.
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Payment information — processed securely by Stripe. We never store your full card details.
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Browsing behaviour on our site (pages visited, time spent) via anonymised analytics.
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Communications you send us via email or contact forms.
How We Use Your Information
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To process and fulfil your orders, including sending dispatch and tracking notifications.
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To respond to your enquiries and provide customer support.
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To send order confirmation and receipt emails (these are transactional, not marketing).
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To improve our website and product listings based on anonymised usage data.
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We will only send you marketing emails if you have explicitly opted in. You can unsubscribe at any time.
Who We Share Your Data With
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Stripe — our payment processor. Stripe is PCI-DSS compliant and handles all card data securely.
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Royal Mail / courier services — your name and delivery address to fulfil your order.
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We do not sell, rent, or trade your personal data to any third parties for marketing purposes.
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We may disclose your information if required by law or to protect our legal rights.
Cookies
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We use essential cookies to keep your shopping cart working across pages.
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We use anonymised analytics cookies (no personal data) to understand how our site is used.
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You can disable cookies in your browser settings, but this may affect site functionality.
Your Rights (UK GDPR)
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Right to access — you can request a copy of the personal data we hold about you.
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Right to correction — you can ask us to correct any inaccurate data.
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Right to erasure — you can ask us to delete your personal data, subject to legal obligations.
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Right to portability — you can request your data in a machine-readable format.
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To exercise any of these rights, email contact@quickfits.co.uk. We will respond within 30 days.
Data Retention
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Order data is retained for 7 years to comply with HMRC tax record requirements.
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Account and communication data is retained for 3 years after your last interaction.
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You may request deletion of non-legally-required data at any time.
Security
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All data is transmitted over HTTPS (SSL encrypted).
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Payments are handled entirely by Stripe — we never see or store your card number.
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We regularly review our data practices and security measures.
Contact our Data Controller
For any privacy-related queries or to exercise your rights under UK GDPR, contact us directly.
contact@quickfits.co.uk →