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Legal

Privacy Policy

Last updated: January 2025

QuickFits ("we", "us", "our") is committed to protecting your privacy. This policy explains what personal data we collect, how we use it, and your rights as a UK resident under the UK General Data Protection Regulation (UK GDPR). By using our website, you agree to the terms of this policy.

Information We Collect

  • Name, email address, phone number, and delivery address when you place an order.

  • Payment information — processed securely by Stripe. We never store your full card details.

  • Browsing behaviour on our site (pages visited, time spent) via anonymised analytics.

  • Communications you send us via email or contact forms.

How We Use Your Information

  • To process and fulfil your orders, including sending dispatch and tracking notifications.

  • To respond to your enquiries and provide customer support.

  • To send order confirmation and receipt emails (these are transactional, not marketing).

  • To improve our website and product listings based on anonymised usage data.

  • We will only send you marketing emails if you have explicitly opted in. You can unsubscribe at any time.

Who We Share Your Data With

  • Stripe — our payment processor. Stripe is PCI-DSS compliant and handles all card data securely.

  • Royal Mail / courier services — your name and delivery address to fulfil your order.

  • We do not sell, rent, or trade your personal data to any third parties for marketing purposes.

  • We may disclose your information if required by law or to protect our legal rights.

Cookies

  • We use essential cookies to keep your shopping cart working across pages.

  • We use anonymised analytics cookies (no personal data) to understand how our site is used.

  • You can disable cookies in your browser settings, but this may affect site functionality.

Your Rights (UK GDPR)

  • Right to access — you can request a copy of the personal data we hold about you.

  • Right to correction — you can ask us to correct any inaccurate data.

  • Right to erasure — you can ask us to delete your personal data, subject to legal obligations.

  • Right to portability — you can request your data in a machine-readable format.

  • To exercise any of these rights, email contact@quickfits.co.uk. We will respond within 30 days.

Data Retention

  • Order data is retained for 7 years to comply with HMRC tax record requirements.

  • Account and communication data is retained for 3 years after your last interaction.

  • You may request deletion of non-legally-required data at any time.

Security

  • All data is transmitted over HTTPS (SSL encrypted).

  • Payments are handled entirely by Stripe — we never see or store your card number.

  • We regularly review our data practices and security measures.

Contact our Data Controller

For any privacy-related queries or to exercise your rights under UK GDPR, contact us directly.

contact@quickfits.co.uk →